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Cottage in the woods with a couple trees in the foreground and cottage in the background. Cottage has a green standing seam metal roof installed by I-57 Roofing

Privacy Policy

Our Approach to Data Privacy and User Protection

Licensed    |    Bonded    |    Insured

Roofing License # 104.018656

I-57 Roofing, LLC is committed to protecting and respecting your privacy. This Privacy Policy and our Terms of Use explain how we collect, use, store, and disclose personal information that you provide to us or that we collect through our website and communications with you.

Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We May Collect From You: 

We may collect and process the following data about you:​

  1. Information you provide by completing forms on our website. This may include information provided when requesting services, submitting a contact form, posting material, requesting additional information, entering a promotion, or reporting a problem with our website.

  2. Records of correspondence when you contact us by telephone, email, website form, text message, or other means.

  3. Information you provide when completing surveys or providing feedback. Participation in surveys is voluntary.

  4. Details of transactions you carry out through our website and information related to the fulfillment of your orders or services.

  5. Details of your visits to our website, including traffic data, location data, weblogs, device information, and information about the pages and resources you access.

  6. Mobile telephone numbers, SMS and MMS message content, SMS opt-in and consent records, opt-out requests, delivery information, and related communication records when you communicate with us by text message.

I.P. Address and Device Information

We may collect information about your computer or mobile device, including your IP address, operating system, browser type, and device type. We may use this information for system administration, security, website maintenance, and analysis of website performance and usage.

We may also use aggregated, non-identifying information to better understand how visitors use our website. Aggregated information does not identify individual users.

Cookies

Our website may use cookies and similar technologies to distinguish you from other users, improve your browsing experience, maintain website functionality, and help us understand how the website is used.

For more information about the cookies we use and their purposes, please refer to our Cookie Policy.

Where We Store Your Personal Information

When we use your information as described in this Privacy Policy, it may occasionally involve transferring, storing, or processing information outside your state or country.

By providing personal information to us, you acknowledge that such transfers, storage, and processing may occur.

The transmission of information over the Internet is not completely secure. Although we use reasonable security measures designed to protect personal information, we cannot guarantee the security of information transmitted to our website or through electronic communications. Any transmission is at your own risk.

Once we receive your information, we use reasonable procedures and security measures designed to prevent unauthorized access, loss, misuse, alteration, or disclosure.

How We Use Your Information

We use information held about you for the following purposes:​

  1. To present website content in an effective manner for you and your device.

  2. To provide information, products, or services that you request or for which you have expressly consented to be contacted.

  3. To prepare estimates, schedule appointments, perform inspections, provide roofing services, process payments, and fulfill our contractual obligations.

  4. To allow you to participate in interactive website features when you choose to do so.

  5. To notify you about changes to our services, policies, appointments, projects, or customer account.

  6. To receive and respond to customer-initiated SMS and MMS messages concerning estimates, appointments, inspections, scheduling, active roofing projects, billing questions, document requests, and related customer-service matters.

  7. To maintain business records, improve our services, prevent fraud, protect our legal rights, and comply with applicable laws and regulations.

SMS and Mobile Information

I-57 Roofing, LLC may collect mobile telephone numbers, SMS and MMS message content, SMS opt-in and consent records, opt-out requests, delivery information, and related messaging records when customers communicate with us by text message.

Mobile telephone numbers, SMS opt-in information, and SMS consent will not be sold, rented, transferred, or shared with third parties or affiliates for marketing or promotional purposes.

We may share mobile and SMS information with telecommunications carriers, messaging-platform providers, software providers, and other service providers only as necessary to deliver, store, secure, process, and support text-message communications on behalf of I-57 Roofing, LLC.

These service providers may use the information only to provide services on our behalf and may not use the information for their own marketing or promotional purposes.

Message frequency varies. Standard message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance.

Disclosure of Your Information

Notwithstanding the disclosures described below, mobile telephone numbers, SMS opt-in information, and SMS consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

Mobile and SMS information may be shared only with service providers that assist us in delivering and supporting text-message communications or when disclosure is required by law.

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We may disclose other personal information to:

  1. Affiliated companies, subsidiaries, parent companies, or companies under common ownership or control, when reasonably necessary for business operations.​

  2. Data-processing companies, hosting providers, software providers, payment processors, mailing providers, contractors, professional advisers, and other service providers working on our behalf.

 

We may also disclose personal information to third parties:​

  1. In connection with the sale, purchase, merger, reorganization, or transfer of a business, assets, or ownership interests, in which case personal information may be disclosed to prospective or actual buyers, sellers, advisers, or other involved parties.

  2. When we are required to disclose or share information to comply with a legal obligation, court order, subpoena, governmental request, or regulatory requirement.

  3. When necessary to enforce our agreements, protect our rights or property, protect the safety of our customers or others, prevent fraud, reduce credit risk, or investigate suspected illegal activity.

  4. In response to lawful requests from government departments, law-enforcement agencies, courts, or other public authorities when there is a proper legal basis for disclosure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, respond to customer inquiries, resolve disputes, enforce agreements, and comply with legal or regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Third-Party Services and Links

Our website may contain links to third-party websites or may use services provided by third parties. We are not responsible for the privacy practices, content, or security of websites or services that we do not control.

You should review the privacy policy of any third-party website or service before providing personal information.

Changes To Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, legal obligations, or technology.

Any updated version will be posted on this webpage. You should review this policy periodically to remain informed about how we collect and use personal information.

Contact Us

Please contact I-57 Roofing, LLC using the contact information provided on our website if you have questions, comments, concerns, or requests regarding this Privacy Policy or the handling of your personal information.

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